Return Policy

Thank you for choosing Switch Enabled.  We appreciate you shopping with us and want you to be 100% satisfied with your purchase. 

Please read our Returns & Refund policy before completing your purchase.  


You have 30 calendar days from the day you receive your order to initiate a return.  Please email us at if you want to return an item to receive a Return Authorization Number and the Return Address.

To be eligible for a refund, items must be in the same condition you received them and include the original toy packaging and all accessories.  

Return shipping is at the expense of the customer.  Shipping charges are non-refundable.


Once the item is returned and inspected, we will issue a full refund less shipping charges and any coupons applied at checkout when purchased.

Item Damaged During Shipment 

If you receive an item that was damaged during shipping, please email us at detailing the problem within 10 days of the order being delivered.  To be eligible for a full refund, including shipping, please keep the shipping box and all packing material.

Order Cancellation

You can cancel your order if it has not shipped for a full refund.

Contact Us

If you have any questions regarding returns please email us at